Refund Policy
Terms governing free services and paid API transactions
Last Updated: August 15, 2026
100% Free Core Downloader
Pinedrama TikTok Downloader is completely free for standard public web users. No credit card, subscription, or payment is required to use our core web downloader tool.
1. Paid Services & API Credits
If you purchase developer API credits or premium automated integration packages, purchases are processed securely. Unused credits may be requested for refund within 7 days of purchase.
2. Non-Refundable Conditions
Refunds will not be granted if developer API credits have already been consumed or if services were suspended due to abuse or violation of our Terms of Service.
3. How to Request a Refund
To submit a refund inquiry, please send your transaction details to support@pinedramatiktok.com. Requests are reviewed within 2 business days.